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Q: Are you open? Can we come in and shop?

A: Yes! We're open to the public and are also offering curbside pickup. If you are in a vulnerable group and would like to request special shopping hours please contact us by email or phone. If you choose to come in you please try to wear a mask and adhere to social distancing. If you want to adopt an animal, please see the question below.

Q: Can I adopt an animal?

A: Yes! But with all the animals being surrendered, please make sure to do your research before choosing an animal to adopt. The ONLY animals we have available for adoption are some fish (bettas, guppies, tetras), male rescued veiled chameleons, Dwarf Hamsters, Syrian Hamsters, Male and Female Rats, Guinea Pigs, 1 Green Cheek Conure, a Cuban Anole, a Uromastyx, baby firebelly toads, leopard geckos, fat tail geckos, painted dragons, corn snakes, budgies/parakeets, & Ivory Head Roaches. We have NO other animals available. *This information has been updated on 10/04/2022. This may not reflect our current adoptable pets. 

Q: Are you still boarding/grooming birds, small mammals, and reptiles?

A: Yes! We have open availability for boarding reservations! Walk-ins accepted unless you'd like to rent an enclosure, then you must call (415)564-6482 or email in advance. Due to being short staffed, and rotating schedules, grooming is only available on select days. Please call 415-564-6482 to confirm which days our groomers are available.

Q: What are your hours?

A: We just extended our temporary hours. We're now open Monday-Saturday 11am-6pm & Sunday 12pm-6pm.

Q: Can I get free dog/cat food through your pet bank?

A: Yes you can, but there is a long wait! We are very low on  Please go to and or click here to register!  We are also accepting all food donations and are in need of dog food for our food bank! Please drop off donations anytime during normal business hours.

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